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RULES

 

EMAILS

Due to the mass of emails received, please refrain from sending any messages that are unnecessary, e.g. saying thanks, OK etc. If there are any issues encountered, you will be contacted.

POSTAGE

Please do not staple cheques to ticket application forms or attach unnecessary notes e.g. application for ticket, please see attached etc.

ARSENAL MEMBERSHIP HOLDERS

For home fixture ticket applications we use your membership number to purchase tickets, this is to increase our likely ticket allocation and will also benefit you in obtaining tickets in the future. Please email arsenalsouthwales@msn.com if you would prefer us not to do so.

SEASON TICKET HOLDERS

For away fixture ticket applications we use your membership number to purchase tickets, this is to increase our likely ticket allocation and will also benefit you in obtaining tickets in the future. Please email arsenalsouthwales@msn.com if you would prefer us not to do so.

SCORE IN A MINUTE GAME

On the coach to each fixture, members have to chance to pay £1 to randomly draw a minute (1-90) for the fixture you are travelling to, if you draw the minute of the first goal, you win the prize pot. If no one draws the correct minute, or a game finishes 0-0, then someone (normally the coach driver) will draw a winning minute.

LOST TICKET APPLICATIONS

It is your responsibility to prove the correct ticket infromation when applying for tickets.

REFUNDS

No refunds will be issued if your ticket application and payment cannot be proved.

PAYMENT DISPUTES

If there is ever a dispute over payments the accountants figures will be regarded as true.